Returns & Exchanges Policy
At MLO, we want to ensure your athletic performance is never compromised; if you are not 100% satisfied with your gear, you can return your items within 30 days of purchase. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and protective liners are intact for sports hygiene standards.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location; your refund will be processed within 5-7 business days once received at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
