Frequently Asked Questions

Everything you need to know about MLO sports gear, shipping, and performance standards.

How do I determine the right size for my athletic gear?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself while wearing your typical base layers to ensure an optimal performance fit.

What is the MLO return policy for performance equipment?

We offer a 30-day return policy for all unused items in their original packaging. For hygiene reasons, compression garments and mouthguards must be unopened to qualify for a refund.

How long does domestic shipping take?

Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their gear ready for upcoming competitions.

Are MLO products covered by a warranty?

Yes, all MLO professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure your training remains uninterrupted.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Do you offer team or bulk discounts?

Absolutely. For team orders of 15 units or more, please contact our Sales Department via the 'Bulk Inquiry' form to receive specialized wholesale pricing.